How to Import an Existing WordPress Instance in Your Apex Managed Panel

Created by Jay Jackson, Modified on Sat, 15 Mar at 8:00 PM by Jay Jackson

At Apex Managed Hosting, we make transitions seamless, even when you’re bringing an existing WordPress site into Your Apex Managed Panel. Whether you’re moving your site from another hosting provider or consolidating all your WordPress sites into one place, our intuitive import process has you covered.

This guide outlines how to import an existing WordPress instance, including the steps to provide necessary details and monitor the migration process.


Starting the Import Process


  1. Navigate to the Import Option

    • Log in to Your Apex Managed Panel and go to the My Instances page.
    • Click on the Add New Instance button in the top right corner of the page.
    • Select Import Existing WordPress Instance from the available options and proceed.
  2. Enter the WordPress Instance URL

    • Type the URL of the WordPress instance you want to import into the provided field.
    • Double-check the accuracy of the URL to avoid errors during the import process.
  3. Provide FTP/SFTP Connection Details

    • To enable Your Apex Managed Panel to download and import your WordPress instance, you’ll need to supply the FTP or SFTP connection credentials for your existing site.
    • Include the following information:
      • Hostname
      • Port number
      • Username
      • Password
  4. Tip: If you’re unsure about your FTP/SFTP credentials, contact your current hosting provider for help.


Monitoring the Migration


Once you’ve submitted the required information, the import process will begin. You can track the progress of your migration directly through your Your Apex Managed Panel in the Migrations section.

Here’s what you’ll find in the Migrations panel:

  • Active Migrations: A list of migrations currently in progress with their status.
  • Failed Migrations: If any issues arise, this section provides descriptions of the problem and steps to resolve them.
  • Successful Migrations: A record of all completed imports, confirming your website is now available in Your Apex Managed Panel’s environment.


Best Practices for a Smooth Import

  • Verify Credentials Early: Ensure your FTP/SFTP details are correct before starting the process. Mistyped information is one of the common causes of migration issues.
  • Backup Your Original Site: Although the import process is secure and straightforward, always create a backup of your WordPress instance on your original hosting provider as a safety measure.
  • Check the Migration Status Frequently: Keep an eye on the migration progress in the Migrations section, especially for larger sites that might take longer to import.


Need Assistance?


If you encounter any challenges during the import process, such as failed migrations or credential issues, the Apex Managed Hosting support team is here to help. From troubleshooting migration errors to ensuring your site is up and running smoothly, we’ve got your back.

Importing an existing WordPress instance into Your Apex Managed Panel is efficient, reliable, and stress-free. Begin your migration today and enjoy the enhanced features and performance of Apex Managed Hosting!

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